COVID-19 Updates
Updated as of 4/20/2020:
We are allowing curbside pick-up for local customers. Please read below on how to order:
- Place an order on our website OR give us a call at (214) 342-9898
- Website: Select in-store pick up at checkout and select an available day (Monday-Friday)
- Our customer service representative will follow-up with you via email when your order will be ready for pick-up. They will designate a time.
- Your order will be bagged and marked with your name outside our covered entry.
Email support@aaacandlesupply.com with any questions.
Updated as of 3/30/2020:
After discussing with counsel, AAA Candle Supplies is able to re-open for online order fulfillment. Please read the following details:
- Dallas Showroom is still closed until further notice. Pick-up orders will not be accepted at this time.
- Only one employee will be fulfilling online orders. We request your patience during fulfillment.
- All online orders must be shipped.
We appreciate your support during these times. If you have any questions, please contact support@aaacandlesupply.com
Updated as of 3/23/2020
Dear Loyal Customers,
We are a Dallas-based company and Dallas County just issued a “Shelter-in-Place of Residence” order effective Monday, March 23rd at 11:59pm until Friday, April 3rd. Only essential businesses and services can operate during this order.
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What this means for our customers:
- We have to cease all operations today (Monday) including online order fulfillment.
- We will work diligently to get all orders placed today before 1:30pm out by close of business.
- Our Dallas showroom is closed.
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As a small business, please keep us in mind after this order is lifted. We hope everyone stays well during this unprecedented time. Our support email (support@aaacandlesupply.com) will be monitored.
Best wishes,
Andrew Nevitt
